Windows 10 Explorer.exe not working

It's been a while since my last post. Recently we had run into a Windows 10 issue where explorer.exe kept crashing for a user. The resolution was right-clicking on the desktop. Go to Personalize.
Themes, on the left navigation bar. Then select "theme settings". Try using the "Windows" default theme. If that worked for you, crazy huh! We followed several registry edits, etc. etc.

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