Uninstalling WatchGuard Completely and Get Log

To completely remove SSLVPN Client from a Windows device: 

1. Control panel->System->Hardware->Device manager->Network adapters 
Right click on "Tap-Win32 Adapter" and select uninstall. 

2. Explorer to C:\Program Files\WatchGuard\WatchGuard Mobile VPN with SSL and delete folder contents. 
x64 bit - C:\Program Files (x86)\WatchGuard\

3. Regedit to HKEY_CURRENT_USER\Software\WatchGuard\SSLVPNClient and delete key and contents. 

4. If user has selected to Run on start then Regedit to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run and remove the "WatchGuard Mobile VPN with SSL" key. 

5. Remove shortcuts from Start menu: navigate via Start menu to WatchGuard, right click on "Mobile VPN with SSL client" and pick "Delete". 

6. (Optional) Explorer to App Data folder (location varies per O/S) for Win7 it's C:\Users\USERNAME\AppData\Roaming\WatchGuard\Mobile VPN and delete folder. This needs to be done for all users that have connected via SSL VPN. 

7. Reboot the computer. 

All traces of the program should be gone. 


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To completely remove SSLVPN Client from a Mac OSX device: 

1) Remove the folder /Applications/WatchGuard 

2) Remove the folder ~/Library/WatchGuard/Mobile VPN 

3) Optionally: unload and remove the tun/tap drivers like so: 

3a) sudo kextunload /System/Library/Extensions/tun.kext 

3b) sudo kextunload /System/Library/Extensions/tap.kext 

3c) sudo rm -r /System/Library/Extensions/tun.kext 

3d) sudo rm -r /System/Library/Extensions/tap.kext 

After the above run this command : 

defaults write com.apple.finder AppleShowAllFiles 1 

then search again for 
client.pkg 

and 

tuntap.pkg 

Delete them both. THEN Very important. Empty the Bin. 

Restart your computer 

Then reinstall the SSLVPN Client 

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