Tech Blog

From O365 support Issue:- 1.       Shared mailboxes  missing.    Resolution: 1.Logged into the O365 Portal using the Partner Admin credential. 2.Click on the shared mailboxes on the left navigation pane. 3.The shared mailboxes are listed. 4.Click on the check box of “ user ” and on the right navigation pane, click edit properties. 5.Under “ user ” mailbox properties. 6.Click on the Mailbox delegation tab. 7.In the full access permission box, the mailbox Archive (Old Employees) should be listed. ----deleted same stuff 19.Opened windows power shell using admin privileges. 20.Run the power sheel command to connect to exchange online powershell 21.$UserCredential = Get-Credential 22. $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection 23.Import-PSSession $Session 24.Add-M...

Retrieving  a support.tgz file during the problem for further analysis.  Before retrieving the support.tgz file:  Verify logging is on:  -- Using Watchguard System Manager (WSM) connect to the Firebox  -- Open Policy Manager (Tools > Policy Manager)  -- In Policy Manager go to Setup > Logging and ensure the "send logs to Firebox internal storage" option is checked. If it is checked skip to "retrieving support.tgz"  -- If the option is not checked, check it and click OK.  -- Save the changes to the Firebox  -- Close Policy Manager  **NOTE: If the "send logs to..." option was not checked you will have to wait for the issue to occur again before retrieving the support.tgz file.***  Retrieve support.tgz:  -- Back in WSM go to Tools > Firebox System Manager (FSM)  -- Once FSM opens go to the Status Report tab  -- On the Status Report tab click the "Support..." button in the bottom right  -- Make note of the p...